Presented at the
"3rd Annual International Conference on
Thinking"
Harvard University, 1984
Epistemics and Social Cognition
John G. Schmitz
Ph.D. Program In Educational Policy Studies
University of Illinois
The literature on social cognition and the psychology of
reasoning present a picture of ourselves as "intuitive scientists"
who move through the social community gathering evidence and
making hypotheses and predictions about the behavior of the
persons we encounter. But although our theorizing may indeed
resemble actual scientific methods, the comparison only goes so
far. The literature from these disciplines, highlighted by the
integrative work of Nisbett/Ross (1980), seems to indicate that
humans are susceptible to multiple biases at several stages of the
judgment process. The seriousness of these results stems from
the high frequency in which the biases affect judgments as well
as from the pervasive influence which they exert. Furthermore,
the biases of judgment seem to be mainly the result of
`cognitive' rather than `logistic' and `motivational' sources.
Therefore they are likely to be rather permanent, and not
temporary, characteristics of our thinking.
In this paper I discuss one group of the so called 'bad
habits' which the social cognition literature has uncovered: use
of the availability heuristic (Kahneman, 1973). For now I can
only express my belief that my discussion of this group of
heuristics will apply to others as well (e.g.. the anchoring
heuristic). I then discuss the discipline which Alvin Goldman
(1978a) has named "Epistemics", a "regulative theory of
cognition" which is closely tied to cognitive psychology, and its
potential for the analysis of the cognitive habits under
discussion. I also discuss the notion of "epistemically
responsible action" (Kornblith, 1983), a weakened criteria of
justification. I am concerned with the general question of what
constitutes justified (or epistemically responsible) action in the
social sphere, though I only aim at a small part of the required
answer. It should come as no surprise that I view the capacity to
attenuate the effects of deep seated biases as an important
feature of epistemically responsible action. Because I view this
capacity with such importance, I consider any precursor of it to
be extremely important as well. I consider metacognitive
knowledge just such a precursor. I argue that knowledge of the
limitations (and capacities) of one's mind offers the individual
cognizer greatly increased opportunities for offsetting the
effects of the biases, thus offering increased opportunities to
make epistemically responsible social judgments.
Metacognitive knowledge is an object of increasing importance
to researchers in the cognitive sciences. Flavell (1976) has
defined metacognition as the following: "One's knowledge
concerning one's own cognitive processes and products or anything
related to them", also as (Flavell, 1981): "Knowledge or
cognition that takes as its object, or regulates, any aspect of
any cognitive endeavor". Flavell (1981) notes the various areas
in which metacognitive knowledge has been suggested to "play an
important role" in. These areas range from oral communication,
reading comprehension, language acquisition, attention, memory,
and social cognition to other "diverse forms of self control and
self instruction." Many other researchers are working on
metacognition as well. (Those interested in pursuing the topic
are advised to see the Flavell work as well as Brown 1978).
In this paper I am mainly interested in the role which
metacognitive knowledge could play in the design of value
education program. I claim that teaching metacognitive
knowledge, in some form or another, should be an important
element of value education strategies, just as it should be and
and is becoming an important element of cognitive education
strategies: the systematic teaching of thinking skills.
The view that I give will be appreciated only by those who
favor the view that people can control their thinking, either
directly or indirectly. And it will be appreciated by only those
who also believe that cognitive biases can be avoided, or at least
lessened to some extent, by some form of control. In this
respect it should be clear that I have aligned myself with the
information processing paradigm , particularly with research which
stresses the role of executive control of cognition (cf.
Underwood, 1978, 1980; Moray, 1978). Lastly, only those who
agree that the biases are inappropriate and ought to be
avoided, will appreciate my view.
Social Cognition
A recent research trend which carries with it sweeping
implications for our understanding of human cognition concerns the
shift from largely motivational and logistic accounts of the
sources of judgmental biases to largely cognitive accounts. This
trend is marked by its emphasis on the effects which cognitive
biases bear upon stereotyping (Hamilton, 1977), impression
formation (Wyer/Carlston, 1979), and other processes of social
judgment. Characteristics of selective attention (Evans, 1983;
Kahneman, 1973; Wickens, 1983) and accessibility of stored
information from memory (Higgins & King, 1981) are examples of the
sources of particular biases.
Several cognitive biases, striking in their range of use, are
referred to under the heading of construct accessibility . The
'construct accessibility' literature has exposed several cognitive
biases which have the effect of favoring recall of certain
information in memory, as couched in constructs of various kinds
(e.g.. schemas, stereotypes, scripts), over other stored
information. This is important for the following reason. The
more accessible constructs are from memory, the more likely they
are to be employed in judgments. The more likely they are likely
to be employed, the more likely that other relevant stored
information will be ignored.
Higgins and King (l977) list four determinants of construct
accessibility: How recent a construct has been stored, how
frequently it has been recalled, how salient or vivid the
construct is, and how strongly the construct is related to
currently employed constructs. The effects of vivid information,
for example, reveals the influence of construct accessibility in
many situations. Several experiments expose the willingness of
subjects to change their opinions in the face of vivid but
statistically insignificant information, and their unwillingness
to change their opinions in the face of boring but statistically
significant information (Nisbett, et al. 1977). As we all should
recognize with a little reflection, vivid information is tempting
fare in many situations. (Advertisers know this all too well.) In
short, a variety of research has demonstrated that judgments are
often based largely upon information which has been recently
presented, or which has been often recalled, or which is highly
vivid and memorable.
`Construct accessibility' stands for an effect which is
largely if not completely equivalent to the phenomena which
Kahneman and Tversky (1973) have called the "availability
heuristic": A heuristic in which the judgments of agents are
biased by the "subjective ease of generation" of stored
information. The nature of our largely automatized recall
mechanisms seem to be responsible for maintaining the heuristic.
More than any other heuristic, availability seems to constitute a
built in bias of judgment. And it can be argued that its effects
are perhaps more pervasive than any other. Research indicates
that it occurs extremely commonly and, furthermore, largely
unconsciously (Nisbett/Ross, 1980). Since it is an effect which
precedes judgment, perfectly valid reasoning can frequently
turn out to be unsound: The information `presented' to the
reasoner was biased to begin with. An adequate demonstration of
the claim that this heuristic figures strongly in social
judgment is not possible given the lack of experiments which
`track' an agent's information processing, especially selective
processes (Evans, 1983), across the intricate terrain of everyday
social judgments. Only with such `big picture' data could we
truly demonstrate the frequency with which the availability
heuristic is employed. But there is some data which may give us
an idea of how broadly the effects of availability reach.
One source of the pervasive influence of construct
accessibility effects derives from their long lasting influences
upon judgment. Consider what Higgins (1977) has dubbed the
'sleeper' effect: Highly accessible constructs not only seem to
monopolize processing in the short term, they exert a persisting
influence upon subsequent judgments which can, and often do, grow
stronger and stronger as the construct is relied upon more and
more. Constructs can breed quite powerful structures which are
heavily resistant to 'deconstruction'. It goes like this. An
initial judgment, biased by availability or some other,
heuristic, produces a construct. The construct in turn is used
in a few subsequent judgments and then more and more judgments,
figuring to a greater or lesser degree. We can imagine a map of
the judgments involved as fanning out into a broad network from
the initial judgment. This is an idealization for sure, but it
is also highly intuitive knowledge is cumulative, structures are
built upon and are directly dependent upon preceding structures.
So the generation of reliable constructs becomes an important
matter, especially when entrenched constructs happen to be about
other persons.
One particular kind of recency effect on judgment (once
again, the tendency to bias in favor of recently stored
information), priming , provides an especially appropriate
example. Consider the following experiment (Wyer, in lecture).
Subjects are asked to form an impression about some person who
they have been given a brief description of. They are asked to
form an impression of "Mary", "a person who let someone copy
answers from her exam". Subjects can be manipulated to form
certain impressions by first priming them with constructs which
tend to generate the impression. Before the impression formation
task, subjects read or hear some information in which a
particular construct is heavily favored, for example the
construct `crime'. Subjects can be primed to form impressions
like 'dishonest', as well as `kind' and `smart', depending on the
particular construct which primed them. All impressions are
reasonable in a way. Mary can be thought as dishonest because she
cheated. But she was also smart enough to know the answers and
furthermore she was kind enough to help out some poor soul who
didn't have them. Clearly the subjects are falling prey to the
availability heuristic: just because certain constructs are highly
`available' to them, they're likely to form impressions on the
basis of the constructs.
If I may comment briefly on the 'normative appropriateness' of
the availability heuristic in this situation, the first thing
that strikes one is that the resulting impression has an extremely
arbitrary air to it: Any of the three different impressions could
have been formed, dependent only on "the subjective ease of
generation" of the particular concepts which primed the judgment.
The construct accessibility literature is a bit chilling in its
implications for the malleability of our impression formation and
other social judgment processes.
On one hand this leads us to talk about individual
responsibility to combat such effects and the normative
foundations for such responsibilities. But we could also, and
probably should, talk about broader responsibilities which
corporations and other entities should recognize. Much of the
strategy that ad campaigns use specifically exploit cognitive
processing limitations which are largely automatic the processing
of ad information is usually not a matter of choice. For instance,
it's often not a matter of choice that sex role stereotypes become
deeply entrenched in our networks of belief. So eventually a full
discussion should consider full fledged efforts, individual and
societal, to lessen the extent to which individuals can be biased
by cognitive effects like availability. Such a discussion could
go a long way in promoting the freedom of agents to truly choose
to arrive at judgments, about products and about other persons.
I now move on to an account of how the availability heuristic,
and hopefully others, can be evaluated.
Epistemics and Epistemic Responsibility
Epistemology can be considered as the ethics of belief:
what ought we and ought we not believe? All too often the
asking of this normative question has not been applied
to judgment in the social realm. We intuitively recognize that
social judgments can be better or worse, true or false, but
philosophers have not tried very hard, if at all, to give
an account of justified social judgment. Beliefs which are a
result of impression formation, attribution, stereotyping, and
other processes of social judgment have not been subjected to
serious epistemological analysis. Only recently has the question
begun to be asked and the solutions begun to be searched for.
Nisbett/Ross, for example, frame the question as concerning the
normative appropriateness of social judgment: What is the
correct way in which to arrive at a belief about another person,
or even about yourself? What are the normative criteria of social
judgment? It can be argued that the reason philosophers have
shied away from considering these questions is because
epistemology has not had the resources to handle the task. Now
there is reason to think that it does.
Alvin Goldman (1978) suggests that epistemology should
undergo a reorientation. He calls the new orientation
'Epistemics'. Epistemics represents an attempt to integrate the
powerful theoretical apparatus of cognitive psychology with the
normative apparatus which we use to evaluate judgment and belief.
Because of its psychological orientation, it constitutes a radical
departure from traditional epistemological methods. It offers the
possibility of detailed accounts about what cognitive processes
should be invoked to perform some task and how they should be
invoked. Previous epistemological work has neglected this
possibility because of its overwhelming emphasis on purely
logistic criteria of truth and justification. It has previously
been unfashionable, to say the least, to discuss psychological
conditions of justification. This new look which epistemics
offers meshes well with the new emphasis which psychological
research has made on non logistic sources of errors in reasoning.
Indeed, Goldman's awareness of the cognitive bias literature was
apparently a major impetus for his development of epistemics.
Part of the strength of this approach derives from being
anchored in our 'natural epistemic positions': Epistemics is
geared to analyze our cognitive activity and prescribe 'preferred'
kinds of it on the basis of what we can and cannot do . In this
way Goldman's project constitutes one approach of the general
movement Quine (1969) has named "Naturalized Epistemology".
Epistemics, as Goldman conceives it, is charged with the project
of improving human cognition now , hence it is concerned to
develop an "executable", not ideal, normative model for the
analysis of human cognitive activity there is little reason to
prescribe what we can never do. Furthermore, there is little
reason to prescribe what is grossly impractical to do. Thus the
focus moves away from more traditional epistemological concerns.
Highly idealized epistemic 'rules' which only could be implemented
given a digital computer and lots of time are to be avoided.
Being told to follow the rule of deductive closure is just such a
non executable rule checking one's belief system for absolute
consistency does take time to say the least.
Perhaps the main strength of epistemics is in virtue of the
precise and empirically well founded rules which it can generate,
a result of the tight alliance between epistemics and contemporary
psychological research. As Goldman notes, for example,
traditional epistemology has not been sensitive to the now common
distinction between occurrent and dispositional belief, or
between different kinds of memory storage. Without such
distinctions, prescriptions are bound to be too vague, to miss
the mark because they don't have the empirical story right. For
instance, if subject's are prescribed to believe a certain
proposition in order to be justified in holding another, is it ok
that the proposition is not stored explicitly, or can't be
remembered? What counts as holding a belief? Shortcomings in the
psychological vocabulary which traditional epistemology has
employed has contributed to distancing its results from practical
everyday implementation. In particular, `flaws' in the system,
like susceptibility to biasing effects, must be continuously
taken into account. Rather than prescribing rules which an ideal
cognizer, free of such flaws, would follow in decision making,
epistemics is an attempt to prescribe practical rules which make
the best of the processes which humans have at their disposal.
But as of yet we do not have an actual criteria of warrant to
use for this project: How exactly can social cognition be
appraised? Epistemics offers only a general methodology, an
approach which is compatible with several views about
justification, but as it stands it does not offer particular
criteria of justification. As a start in this direction, I would
like to introduce a refined version of a criterion offered by
another philosopher.
Hilary Kornblith (1983) defines epistemically responsible
action as the product of an agent " who has done all he should to
bring it about that he have true beliefs ". His view is of
interest in virtue of it's emphasis upon components of
belief formation of a largely non logical nature. Because of this
emphasis, justified belief (or "normatively appropriate" belief)
is more than just a function of the reasoning used to reach
beliefs, but also a function of how selective processing (the
stages involved in the gathering and storing of information) take
place. Kornblith argues that to merely instantiate appropriate
logical relations between beliefs (which is the criterion of
ideal reasoning accounts of justification) fails to catch defects
in the manner in which people gather information about the
theories and beliefs they come to hold. The point is that
gathering evidence can easily become a self fulfilling prophecy in
the absence of adequate selection, schematizing and storage of
information what you want to see and hear you will. So it seems
important that people responsibly select information for
judgments. Yet it is hard to see how an ideal reasoning account
can handle such concerns.
The role of epistemic responsibility can now be made more
clear. Detailed psychological appraisal of an agent's
belief formation processes has been a task resistant to tradition
epistemological analysis. Another criterion which supplements
traditional methods of appraisal must be added. Epistemic
responsibility is a good candidate. Part of it's job is to
enforce minimal conditions of justification: certain things must
be done if a belief is to be considered epistemically responsible.
The things that should be done are directly tied to the capacities
and limitations all humans possess. There are a variety of
cognitive endeavors which, given the nature of our cognitive
systems, cannot be justified. Beliefs formed by hastily scanning
a distant object go against the limitations of the visual
information processing system. Beliefs formed in periods of
divided attention are another example. Beliefs formed from faulty
memories are another (examples from Goldman, 1978).
So my 'epistemic analysis' just comes to this. There are
minimal conditions of responsible social judgment, though as of
yet unarticulated and unformalized. These conditions can, in
part, be derived from the very nature of our cognitive systems.
Priming , for example, seems to be a fact about our the way we
gather information: it's just a fact that we are naturally
susceptible to recently presented information. From this fact we
can then derive a general condition which in some way promotes
resistance to priming effects where appropriate. So I have in
mind a cluster of basic conditions the realization of which
constitutes epistemically responsible judgment. The particular
condition which I offer concerns self awareness, to the extent to
which it is possible, of the occurrence of biasing effects during
decision procedures: It is epistemically responsible to make
yourself aware that certain products of your cognitive processes
have been generated through the use of heuristics.
The derivation of general conditions of responsible social
judgment is not straightforward. Multiple barriers face any such
attempt. Here's one sort of objection: A variety of
different and perhaps contradictory conditions could be generated
from the same 'fact' about our minds. One way to make the
objection more concrete is this: the particular context (social,
physical and personal) in which a priming event occurs will always
yield a unique condition to follow. Hence, no generalizable
conditions are possible, or even desirable. An awareness
condition may be appropriate for one sort of priming event but not
for another. Also, it could be argued that it is unclear whether
there is any sense to the expression 'same fact' to begin with.
What really is a priming event? When is an event and its context
sufficiently the same to be covered by the same general condition?
One response is that research has sufficiently picked out
regularities of social judgment which, although not
context invariant, are sufficiently common to allow a general
analysis and the generation of a general condition. The condition
won't cover all cases but it will cover most. And certainly more
fine grained descriptions and conditions will always be sought
after (which will probably follow on the heels of advances
in psychology). Also, the individuation of cognitive events
will indeed be sloppy , but that will create problems only
for marginal cases, not cases in which it is relatively assured
that you are analyzing a priming event. And it appears that
marginal cases will be the exception, not the rule. Problems of
individuation will begin to disappear in the wake of a more
powerful psychology as well.
These responses are only tentative but promising ways to block
the objections I noted. I regret that I cannot pursue these
problems and their unfortunately numerous relatives, much more
deeply (which I am doing in a work in progress). Now I will move
on to a more particular application of the conditions which I have
in mind. Namely, what does this approach which I am promoting
recommend regarding the use of heuristics?
In the same way that deductive closure is a non executable
rule, many of the formal statistical strategies considered to be
normatively appropriate, are, if not quite non executable,
highly implausible as everyday decision procedures. Besides
outright non executable rules, there are highly time consuming,
and resource hogging rules. Because these are constantly faced
`boundaries', our criteria of epistemic responsibility must allow
the use of heuristics. It must gear its analysis of heuristics to
our extreme need to employ them and to employ them often. Given
the nature of the complex information the social world presents us
with, any view which advocates that formal decision procedures
are the only 'legitimate' means of arriving at social judgments,
is a view which has removed itself from our cognitive and social
realities. We must use heuristics, indeed, we may not have any
choice. But this is not to entirely condone their shortcomings as
social judgment procedures. `Shortcuts of reasoning' often lead
us to the darker side of human cognition.
It seems clear that we can 'attenuate' the effects of the
heuristics. The criterion of epistemic responsibility should
enforce the use of attenuation strategies by agents. Epistemic
responsibility should be used to suggest rules which promote
cautious employment of heuristics. Of course, it is a non trivial
task to spell out what cautious use of heuristics amounts to,
especially since we are leaving the safe confines of formal
appraisal of belief. But it is a task which cannot be avoided if
we are to arrive at a suitable way of evaluating social judgment.
What is it to use heuristics cautiously? It is to be
epistemically responsible when you use them. One part of
realizing that (and only one part) is to have some degree of
awareness that heuristics are being used. I do not mean direct
awareness of the early selective processes themselves. They occur
too quickly to be directly made aware of. But we can be aware of
their products: the beliefs which result from them. Given such
awareness of the products of the early processes, along with the
knowledge that they are products of such and such early processes
with such and such limitations, we are in position to control any
attenuation of the effects of the processes.
Anyone who promotes an awareness condition, like I am doing,
has a lot of work cut out for them. Here are some examples.
First, it seems that an eventual goal would be for a person
to automatize (Schneider/Schriffrin, 1977) procedures for checking
upon the products of early processes. Surely it would be the
most effective and resource efficient route to take. And if this
is the case, the awareness condition which I am offering has a
very unclear future.
On one hand, this is fine. I could promote the condition as
a short term rule which can be eventually discarded. This is to
claim that active control is necessary for self monitoring at
first, but later becomes dispensable. So conditions must evolve
along with success in automatizing checking procedures. All the
same, I think the objection can and should be blocked for other
reasons.
My response centers on the apparent novelty of the
circumstances of judgment, social and otherwise. Circumstances
are such that novel responses, which seem to require novel
control of responses, may be necessary. Perhaps many responses
cannot be 'programmed' into a person without loss of the ability
to self regulate in situations where odd stimuli present
themselves. I recognize that many common responses can be
successfully inculcated, but I claim that novel control will be
necessary in many other circumstances. If so, the awareness
condition will endure as long as the need for novel control
endures.
Second, there is some very serious work cut out for
`awareness' advocates in the form of replies to the body of
literature surrounding the seminal paper of Nisbett and Wilson
(1977). What is the reliability of our access to the contents of
our minds? What exactly do we have access to? To what extent are
we merely mouthing conventionalized responses when we report on
why we did so and so? Or why we think so and so of some person?
And to what extent are we perpetually overconfident in reporting
our motives for acting, or for attributing motives in others? And
are we so controlled by heuristics that the self attenuation of
them becomes very unlikely?
Indeed, the problems seem so pressing and numerous that even
rejection of a few of them will still leave many. In fact, after
a reading of Nisbett/Wilson (1977) or Nisbett/Ross (1980), I think
that many people would regard my claims as grossly implausible.
How could persons with that kind and reliability of introspective
access have any hope of self regulating themselves?
I should start out by noting that I generally think that the
Nisbett/Wilson claims are: A. considerably over generalized, and
B. dependent upon experiments which are easily interpreted in
several different ways. I cannot cover these claims in this
paper, though I will develop one of them to a small degree. (I
am currently writing a thesis length discussion of metacognitive
strategies in the light of Nisbett/Wilson type objections).
I think that the 'permanence' of the problems which
NIsbett/Wilson have pointed out concerning cognitive processing
about the self have been exaggerated. They present results which
show that subjects report information that they could not have
access to. Apparently, in the experiments they ran, the subjects
substituted a fabricated causal story for the 'true' explanation
behind a piece of their behavior. They could not know the answer
they gave yet they gave it anyway they told more than they could
know.
But Nisbett/Wilson are uncareful in their conclusion. For
instance, they do not consider just what the effects of more
reliable 'causal theories', produced by possessing metacognitive
knowledge, might be on the tendency for agents to give 'mixed up'
accounts of their behavior. This could be tested. Experiments
similar to the ones which Nisbett/Wilson cite could include a
'metacognitive condition', where subjects have been trained with
metacognitive knowledge, in order to compare `introspective
performance' with a group which didn't have it. Some may claim
that this has already been done. I don't think it has. The
success of metacognitive strategies in increasing the reliability
of introspective reports will require systematic training of
individuals with metacognitive knowledge, which hasn't been done.
Piecemeal training programs don't go very far.
In general I think that the Nisbett/Wilson claims can be
watered down quite a bit. If this is the case, a major barrier
to the feasibility of metacognitive training for a variety of
applications, including the attenuation of the effects of
heuristics, is removed.
The upshot of much of the social cognition literature, for my
purposes, comes to this: `Early processing' is important.
Cognitive processing at the selective levels are the source of
biasing effects which exert a powerful and lasting effect upon
subsequent social judgment. The limited range of selective
attention, the limited capacity of short term memory, and the
very fact that we process things in stages, many of which are
unconscious and automatic, are among the reasons which make this
so. Because of the crucial effects which early stages of
cognitive processing have upon the judgment process, and because
agents do not often 'go back' to check those effects, I claim that
metacognitive awareness of the nature and occurrence of early
processing is essential to epistemically responsible social
judgment.
Being epistemically responsible does not require us to engage
in long, laborious and often trivial decision making just to form
an impression, but it does require that we, in appropriate
situations, have some degree of awareness of what has happened. If
we form an impression on the basis of highly recent information,
so be it but knowing that we did so is essential to the manner in
which we eventually weight the impression or categorization or
social judgment of any kind. How we weight the value of the
decisions we reach I want to remain neutral on, but that we
should be in a position to is, I hold, an important condition of
epistemically responsible judgment.
Value Education
Value education strategies have proliferated. At least
five different general types of strategies have been suggested to
span the field: inculcation, moral development, analysis, values
clarification, and action learning. Several others can be
imagined merely be combining the basic ones. I am attracted to
components of several of them, probably formed around a core
analysis approach. However, in the case of few of the strategies
which I have seen, have they seemed sufficiently cognitively
oriented, that is, geared to teaching cognitive skills for our
thinking about others. None appear to be sufficiently
metacognitively oriented. In addition they do not appear to
explicitly and systemically handle cognitive biases of judgment,
though they are often intended to offset their effects.
Because of these limitations, I claim that such approaches
are too superficial to be of strong and lasting benefit. It seems
that this claim can be advanced against many contemporary value
education strategies. Moral reasoning seems to involve much of
our complement of cognitive skills. If we agree with the claim
that metacognition is an important component of cognitive
education (again, the systematic teaching of thinking skills),
then the same follows for value education instruction.
Furthermore, there is a even greater imperative for this project
then there is if we were only interested in teaching, for
instance, problem solving in the sciences.
The imperative I have in mind is moral imperative: the
responsibilities we have towards others. It can be argued that
belief forming processes must be appraised differently when their
'products' are about people than when they are about rocks and
trees and stars. Social judgment, unlike judgments about
material objects and events, brings the judgment under the
appraisal of the moral community. Epistemic appraisal covers both
sides of the fence on both sides there are cognitive processes
and their products, beliefs, to be appraised. But on one side
the beliefs are about persons which we have responsibilities
towards. On this `side', then, there is an heightened interest to
evaluate belief production as well as to suggest ways in which
such production can be enhanced. The force behind an account of
epistemic responsibility is greatest in the social realm simply
because it is there that it matters most. We all know what is at
stake when impressions are formed and attributions made. So a
suitable theory of morality, which I am only imagining and not
providing in any way, provides the real impetus behind the
development and adoption of epistemic prescriptions, of the sort
I have been speculating about, regarding social judgment.
This may be an obvious point, but I don't think it everyone
recognizes it. For example, Nisbett and Ross (1980) discuss the
cost/benefit analysis of the use of heuristics. When they do,
they do not adequately consider the possibility that
responsibilities toward others should be fit into the analysis.
Whether or not it's costly to me that I spend some extra time to
carefully form an impression of someone, there are many
circumstances where it seems I should in order to be fair to them.
I suggest that epistemically responsibility is a suitable
first step for assessing fairness of social judgment. I would
hope that we had a stronger criterion, one which actually assessed
the way, for example, that we weighted information in
judgments. But that will be the result of much further work on
the part of many people, in both epistemology and ethics.
I am arguing that the evidence points in favor of selective
biases as playing an important role in social judgment.
Reflecting upon the simple fact that evidence gathering and
storage and recall of evidence from memory precedes judgment,
should remind us that often the best reasoning cannot escape the
effects of early biasing. This is, in a way, only to repeat
what we commonly teach in introductory logic: distinguish
'validity' from 'soundness'. So I am pointing out that 'sound'
social judgment is often a matter of what you start with, namely
the evidence you have particularly a matter of how you gathered
it, how you 'schematized' and organized it and how you recalled
it. To be sure, one 'reasons' that one's evidence is poor. So
doesn't this just lead us back to traditional reasoning
instruction? Yes and no. Reasoning about your judgment process
is impossible if you don't what your judgment process is . Yet
reasoning is still obviously important. My claim can now be
expressed more precisely: Metacognitive awareness fosters
reasoning which exposes cognitive biases.
The suggestion I am making comes down to this. Value
education programmes cannot get very far independent of a more
systematic and sophisticated attempt to teach students about how
their minds work. It seems to me that the problem is not so much
that we can't teach minimal guidelines for weighing evidence
properly, or teach the responsibilities which motivate students to
do so. That's what several approaches do very well now. What
they don't do is to drive home an understanding and awareness of
the cognitive processes involved in social judgment, and hence
they don't foster the sort of practical awareness that is
necessary to regulate everyday judgment.
Conclusion
In the course of our everyday thinking it seems that we
'drift' along with the flow of thought much more often than we
make an effort to reflect on it and evaluate it. But more effort
by itself isn't enough to change this. It can be argued that the
main reason we 'drift' along is that we lack an adequate framework
for ordering our thinking about our thinking. Certainly there is
a framework, what Dennett (1978) calls our 'folk psychology', but
it's weaknesses are many. Importantly, this framework, described
by one writer to be "ancient and ramshackle" (Churchland, 1980),
lacks the information which can help consistently expose biases at
the selective level of judgment. We have lacked an adequate
framework from which to monitor and evaluate our cognition.
Cognitive biases escape our attention.
It seems that we literally are coaxed into biasing our
judgments towards information which is vivid or which has been
recently or frequently stored. Automatic processing seems to be
the culprit. Information is thrust in front of our consciousness
very quickly, largely without our control. We scan information
automatically, we store it automatically, we recall it
automatically, and we often infer automatically. Only with the
effort and knowledge to reflect and evaluate upon highly
automatized thought processes are biases and their effects likely
to be exposed. We must learn to appreciate the intricacies and
complexities of the cognitive terrain which we daily traverse but
of which we are almost completely unaware. The Socratic maxim,
"know thyself", still provides us with an important message to
reflect upon.
Acknowledgements: F. Schmitt and C. Anderson.